Originator: Stephen I. Dains/sdains
Page i
Date Issued: 2-16-04
guidebookcommon spring 2004.doc
DateRevised: 5/6/2004
FORDTRUCKQUALITYPROGRAM
GUIDELINES
INTRODUCTION
FordMotor Company has developed theseguidelines for builders of ambulances,motor
homes, transit buses, conversion vans andpickups;mobility impaired, and select
vehicles basedonFord truck chassis being completedby authorizedShip-Thru
accounts. Theseguidelines are intended to helpbuilders achievegreater levels of
customer satisfactionandproduct acceptance through themanufactureof highquality
vehicles. Theseguidelines shouldbeused in conjunctionwith theFord
TruckBody
BuildersLayout Book
, the
IncompleteVehicleManual, Bulletins, ShopManuals,
government regulationsandall industryspecificguidelinesandstandards.
This guidebook is availableon the internet at
under thePublications pull-down
menu. Answers toengineeringquestions regarding its content canbeobtainedby contacting theapplicable
program specialist (seeAppendixXIII) or the
FORDTRUCKBODYBUILDERSADVISORYSERVICE: 1-877-
840-4338o
CommonSectionCheckingList
Listed below are the latest revisions to the sections of thismanual. The dates in this list
shouldmatch the revision date at the bottom of each page in all sections.
A. Scope of thisManual
5/5/2004
B.WarrantyPolicy
5/5/2004
C. TheEngineeringAssessment—What toExpect
5/5/2004
D. Elements of anEffectiveQualityPlan
5/5/2004
E. Design andManufacturingGuidelines-General Chassis
5/5/2004
F. Appendix
5/5/2004
